Anybody else experiencing problems?
Server Error
The following error occurred:
Code: Select all
The server closed the connection while reading the response. Contact your system administrator.
Please contact the administrator.
Code: Select all
The server closed the connection while reading the response. Contact your system administrator.
Please contact the administrator.
Unable to connect
Firefox can't establish a connection to the server at nightscrawlers.com.
* The site could be temporarily unavailable or too busy. Try again in a few
moments.
* If you are unable to load any pages, check your computer's network
connection.
* If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.
Hopefully - this was a one time deal.Ashley Downtime Information
On 19th December 2005, the web server Ashley suffered a serious SCSI hard drive fault on the primary hard drive which contains 65% of the websites hosted on the server, as well as the operating systems and software.
Time Line
Our Network Operations Center became aware of a fault at 04:54am, and notified all responsible staff, including senior managers, and linux server engineers at 04:56, 2 minutes after the alert.
At 05:39am our datacenter engineers performed onsite diagnostics, at this stage the webserver was still online, however with email and cpanel/whm access offline.
At 05:58am our datacenter engineers removed the primary hard drive, and replaced it with a new SCSI drive, with an original RHEL 4 image, and cPanel.
At 06:27am our datacenter engineers replaced the hard drive, and completed the installation/setup of cpanel.
At 06:39am our third party disaster management company started to perform a server clone of all data and configuration files.
At 13:00pm the webserver was brought online with 90% of the data restored.
At 15:33pm the webserver was online with all data and configuration completed, all services at this stage had been restored including email, cpanel/whm, web server access and mysql database access.
Protection we had in place.
- Paid third party disaster management contracts
- 4 hard drives per server lowering chance of 100% loss
- Backup spare/blank hard drive in each server for quick restore
- Early warning fault detection systems